Job Description

The tribe is growing! Designzillas is seeking an Account Manager to join our talented team of digital rockstars. The Account Manager is responsible for maintaining close relationships with a portfolio of clients and partners, acting as the team’s internal client advocate to ensure that client needs are understood, prioritized, and communicated to the team. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

The ideal candidate has a passion for people, is an excellent communicator with strong documentation, organization, and problem solving skills, and is able to extract and translate client needs to the team to create goals and strategies.


  • Act as the point of contact for a portfolio of clients and partners

  • Build and manage strong, long-term client relationships and maintain frequent contact founded in trust and respect

  • Provide regular status updates via phone calls, emails, and occasional in-person meetings.

  • Work closely with the production team to facilitate the fulfillment of client needs and goals

  • Document goals, tasks, priorities, acceptance criteria, and maintains the product backlog for each client in the portfolio

  • Maintain an updated knowledge of the company’s processes and service offerings

  • Take a solution-oriented approach to resolving any concerns or shifting client priorities

  • Identifying opportunities to update or increase services for partnerships to align with their needs

  • Managing client satisfaction ratings

  • Be aware of and able to articulate client's digital strategy

  • Facilitate gathering client reviews / testimonials, NPS ratings, and analytical data to help improve our internal processes

  • Participates in Agile meetings and practices Agile methods in approach to prioritization and task organization


  • Agency and Marketing experience preferred

  • Has a strong knowledge of Digital Strategy and an appropriate level of technical competence and ability

  • Is able to support the project with close relationships with Project Management to facilitate meeting client needs while balancing team availability and available budget

  • Stays  informed and able to discuss digital trends and current industry issues

  • Established presentation and writing skills

  • Strong organizational ability to organize client requests, feedback, and shifts in priorities within a client’s backlog

  • An understanding of Agile processes to help facilitate conversations with clients in regards to delivery and timeline

Join Our Team


As one of downtown Orlando’s leading digital creative agencies, Designzillas has a unique way of blending creativity, professionalism and ferocity in everything we do.

Our team of dino-mite website developers, designers, content generators, strategists and analysts all take pride in our work, our reputation and our highly evolved digital skills! The DZ tribe is extremely passionate about the services we offer and excited to create unforgettable online experiences for users everywhere.

  • Downtown Orlando

    Downtown Orlando

    If you’ve been dreaming of an office that’s located in the heart of downtown, then you just can’t beat ours. We’re just steps from the area’s best restaurants, top businesses and more. And with our bright, modern twelfth-floor open office space—it’s easy to want to come to work each day.

  • 24/7 Parking

    24/7 Parking

    There’s a lot to love about downtown. But let’s face it—no one loves paying for parking, especially not every day. As a DZ employee, your parking is covered by us, so you can enjoy working (or partying!) as late as you want to without having to be a slave to the parking meter all night.

  • Health Benefits

    Full Medical Benefits

    All salaried employees receive full medical and dental benefits, completely paid for by the company. Thinking about doing a backflip off the roof into the pool? Now you can! We cover 100% of our employee’s health, dental, life and vision insurance.

  • Culture

    PTO / Vacation

    Our team believes in the balance of working hard and playing hard. We offer paid time off and vacation days that continue to grow the longer you’re with the company. So if you get sick or simply want to take a trip around the world, we’ve got you covered!

  • Quality

    Flexible Hours

    Early bird? Great! Late riser? Also great! Designzillas is eager to get your best self at the time that you best produce. So join our team and we’ll figure out a schedule that’s ideal for everyone. We want you to work when you feel you’ll be most productive and charged up.

  • Passion

    Collaborative Environment

    We’re really good at playing nice with others. Our team is constantly working together to create the best digital solutions possible for our clients, without being stuck in a cubicle all day. With an open floor-plan, and a ton of team activities we’ll keep your day exciting.